Privacy Policy
At DHC Supply, LLC, we are committed to protecting your privacy online. Our Privacy Policy demonstrates our firm commitment to protecting the privacy of our customers. When you shop at DHC Supply, LLC, we collect transactional information, or Personally Identifiable Information, from you such as your name, telephone number, e-mail address, billing address, shipping address, credit card or other payment information. Any changes, corrections or updates to your transactional information can be edited during the purchase process. While you are using DHC Supply LLC services, we may collect and process information about your location using technologies such as IP Address and other sensors.
When you use our live chat, the contents of the chat and any information you provide will be recorded and transcribed to train our automated chat functionality and improve customer service experience. If you would like to reach out to DHC Supply LLC without having your conversation recorded, please contact care@dailyhighclub.com.
Personal information is provided to Shopify in order to facilitate your purchases. Other third parties may have access to your personal information in order to improve your experience on our website, improve the security of your visit, or facilitate the delivery of goods you have purchased. DHC Supply, LLC DOES NOT SHARE, SELL or RENT your personal or transactional information to others.
DHC Supply, LLC uses customer information only for the purposes of processing and fulfilling orders, contacting purchasers to inform them of their order status, sending promotional information, enhancing the user experience, and in compliance with any legal or regulatory requirements. You must "opt in" to receive promotional material. We will not spam you with unwanted emails. In addition, we will only send promotional information via e-mail. You may "opt out" of receiving most of these materials. Registering for the Site entitles you to receive the DHC Supply, LLC email newsletter (and other topical and promotional newsletters that we may develop), as well as other offers and communications that we feel may be of interest. You may "opt out" at any time by contacting us at care@dailyhighclub.com, or by following the instructions contained in all communications.
DHC Supply, LLC stores information that is collected through cookies to create a profile of our user. A cookie is a piece of data stored on the user’s computer tied to information about the user. DHC Supply, LLC uses session ID cookies to create and identify user profiles. For the session ID cookie, once users close the browser, the cookie simply terminates. By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while shopping on our site. Only DHC Supply, LLC can access a cookie that we place. A profile is stored information that we keep on individual users that is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our Web site, and to direct pertinent marketing promotions to them.
DHC Supply, LLC will occasionally offer special contests and promotions. When you enter a contest or other promotion, we may ask you for contact information such as your name, address and e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winners' list publicly available pursuant to certain states' laws. Your consent to such promotional use and disclosure of this information is a condition of your participation.
The importance of security for all transactional information associated with our customers is of utmost concern to us. Notwithstanding any unforeseeable computer errors, all of your requests to the server are created over a secure connection (HTTPS). If you have an account on our website, your password is encrypted by Shopify. Whenever sensitive information (such as a credit card number) needs to be transmitted to process orders, that information is encrypted and is protected with the best PCI compliant encryption software in the industry, known as Secure Sockets Layer ("SSL"). If you have a subscription to Daily High Club, your credit card information will be shared with a third-party Subscription Management service. Your credit card data is encrypted and stored for future auto-billing. At DHC Supply, LLC you can be assured that your transactional information is as secure as possible, consistent with current industry standard SSL encryption technology. Our secure servers protect the information using state of the art firewall technology. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.
There may be times when dailyhighclub.com may be required to disclose personal information of a customer without their express consent. This may occur where we have reason to believe that disclosing the information is
A) Necessary to identify, contact or bring legal action against the customer or another person who may be causing fraudulent purchases to or interference with (either intentionally or unintentionally) the rights or property of dailyhighclub.com or its associates, affiliates, other customers or anyone else that could be harmed by such activities; or
B) Required by law
We will occasionally update this Privacy Policy as necessary to protect our users and to comply with a changing environment. We recommend that you check the policy when you visit our site to be sure you are aware of and understand our current policy. If we make material changes to this policy or in how we will use or collect your personally identifiable information, we will prominently post such changes prior to implementing the change. We will not make material changes in how we handle previously collected personal information that have retroactive effect unless legally required to do so, and we will e-mail registered website visitors information on material changes to this policy.
You have the right to access, correct, or request deletion of your personal information. If you make purchases on our website through your Shopify Account, you can submit a data deletion request to Shopify to have your personal information deleted from their system. Although we do not sell your information, you have the right to opt out of the sale or sharing of your personal information, and to object to or restrict the processing of your personal information. You have the right to non-discrimination.
If you have questions regarding the DHC Supply, LLC Privacy Policy or would like to request access, amendment, or deletion of your personal information, such inquiries should be directed to care@dailyhighclub.com.