Your Ultimate Guide to Managing Your Daily High Club Subscription

We’ve all been there. One month your stash box is overflowing with more gear than you know what to do with, and the next, you’re scraping resin because you ran out of supplies way too soon. Finding that perfect flow is key, and your subscription should work for you, not the other way around.

That's why we made it incredibly simple to manage your Daily High Club subscription settings. You have full control to match your delivery schedule to your actual smoking habits. Think of us as your personal curator who only shows up when you need us.

Let’s break down everything you need to know to tweak, pause, and perfect your DHC subscription.

How Do I Change My DHC Delivery Frequency?

First things first, let’s get this out of the way. Changing your Daily High Club box schedule is a breeze. You can do it all yourself directly in your account settings, no need to email us or wait for a reply. You can adjust your DHC delivery schedule online in under a minute.

We believe in putting the power in your hands. Here’s the quick-and-easy process:

1. Log into your Daily High Club account on our website.
2. Navigate to the ‘My Subscriptions’ section in your account dashboard. This is your command center for everything.
3. Select the active subscription plan you want to modify (e.g., El Primo).
4. Look for the 'Delivery Frequency' option. You'll see a dropdown menu with your choices.
5. Choose your new frequency, hit that save button, and you’re all set.

Pro-Tip: To make sure the change applies to your very next box, make sure to update your frequency at least 5 days before your next scheduled renewal date. If you change it after the cutoff, the new schedule will kick in on the following cycle.

Which DHC Plan Suits Your Smoking Style?

Finding the best frequency for your Daily High Club box is all about being honest about your consumption. We offer flexible delivery options designed for every type of user, from the daily connoisseur to the casual weekender. Understanding the difference will help you get the most value and enjoyment from your subscription.

Monthly: For the Daily Toker

The monthly DHC plan is our most popular for a reason. This is the go-to for our members who smoke regularly and rely on a fresh drop of glass, papers, and gear every 30 days. If you find yourself making last-minute trips to the headshop or constantly running low on essentials, this frequency is your new best friend. It keeps the good times rolling without interruption and makes sure you’re always the first to get our latest themed boxes.

Bi-Monthly (Every 2 Months): The Perfect Balance

A bi-monthly box is perfect for occasional smokers or those who share their stash. If you’re more of a weekend warrior or social smoker, getting a box every 30 days can lead to a pile-up. This frequency gives you enough time to truly enjoy every piece in your box before the next one arrives. It’s the perfect middle ground that keeps your collection fresh and exciting without cluttering your space. This is a great choice to match delivery frequency to smoking habits that are more moderate.

Quarterly (Every 3 Months): The Smart & Savvy Choice

The best way to save money with a quarterly DHC plan is by stocking up. This option is ideal for budget-conscious users or those who view their DHC box as a special quarterly treat. You’ll receive a treasure trove of goodies less frequently, which helps you cut down on the year’s total shipping costs and guarantees you’re set for months at a time. The quarterly delivery for casual users is the ultimate "set it and forget it" option for building an epic collection over time.

Need a Break? How to Pause or Skip a DHC Box

Life gets hectic, and sometimes you need to hit the pause button. Whether you’re going on vacation, saving up for something, or just have too much awesome gear to get through, you can pause delivery on your Daily High Club box without any hassle or penalty.

In your account settings, you’ll find simple options to skip a month on Daily High Club or pause your subscription indefinitely.

• Skipping is perfect if you just want to miss one specific delivery.
• Pausing puts your subscription on hold until you’re ready to manually resume it.

There are absolutely no fees or penalties for pausing or skipping. We get it—life happens. Your subscription should fit your flow, not lock you into a rigid schedule.

Troubleshooting: Common Subscription Questions

Even with the easiest system, questions can pop up. Here are a few common scenarios and how to handle them like a pro.

What happens if my payment fails?

If a renewal payment fails, don't sweat it. Our system will automatically notify you via email. Usually, it's due to an expired card or incorrect billing info. Just log in, update your payment method in your ‘Account Settings’, and our system will typically re-attempt the charge. Your box will be on its way once the payment goes through.

My box arrived with a broken item. Now what?

We pack our boxes with love and care, but glass is fragile. If a piece arrives damaged, we’ll make it right. That’s our promise. Simply take a clear photo of the broken item and the shipping box, then email it to our customer care team. We’ll get a replacement sent out to you ASAP.

Can I switch to a different type of DHC box?

Absolutely. If you want to switch from one subscription type to another (for instance, from an El Primo box to a Rawsentials pack), the process is simple. You would cancel your current subscription through your dashboard and then sign up for the new one you’d like to receive.

How to Update Your Payment & Shipping Info

Moved to a new pad or got a new debit card? Keeping your info fresh makes sure your goodies get to you without a hitch.

You can easily change your credit card information and shipping address directly in your ‘Account Settings’ dashboard. Just log in, find the payment or shipping section, enter the new details, and smash that save button.

Important Info: If an order has already processed and you realize the address is wrong, please contact our customer support team immediately. If the package hasn't left our facility, we can often correct the address for you.

How to Cancel Your DHC Subscription

While we’d hate to see you go, we make canceling your subscription just as easy as signing up. There are no hoops to jump through or long phone calls required.

You can cancel your DHC subscription anytime before your next billing date directly from your account dashboard. Just navigate to your subscription settings and follow the cancellation prompts. If you run into any trouble, our support team is always here to help. And rest assured, there is no cancellation fee for your Daily High Club subscription.

If you cancel mid-cycle after a payment has been made, you will still receive the final box you paid for. Your cancellation will simply prevent any future renewals.

FAQs About Your DHC Subscription

What is a Daily High Club box?

A Daily High Club box is a curated subscription box filled with high-quality smoking accessories. Each month features a new, fun theme and typically includes a unique glass bong or rig, along with essentials like rolling papers, wraps, lighters, and other cool gear.

How do I track my Daily High Club order?

You can track your DHC order via the tracking link that is automatically sent in your shipping confirmation email. Once your box leaves our warehouse (usually within 1-3 business days of your order), we’ll send you an email with the link so you can follow its journey.

Are Daily High Club bongs good?

Yes, our bongs are designed to provide excellent function, durability, and value. We focus on using quality borosilicate glass and incorporating popular features our community loves, like percolators, ice catchers, and unique beaker and straight tube designs to make sure a smooth session every time.

Is Daily High Club discreet?

Yes, all Daily High Club orders ship in plain, unbranded packaging. Your privacy is a top priority for us. The return address is also discreet, so you can have your box delivered with complete confidence.

Do you have to be 21 for Daily High Club?

Yes, you must be of legal consumption age or older to purchase any products or subscriptions from DailyHighClub.com. We are compliant with all federal and state laws and use a secure age verification system during checkout.