We get it. Life gets busy. Maybe you're saving up for concert tickets, maybe your parents are visiting for the holidays, or maybe—just maybe—your collection of glass is starting to look like a dragon’s hoard and you need a minute to catch up. Whatever the reason, managing your Daily High Club subscription should be totally painless.
We believe your subscription should work for you, not the other way around. That’s why we’ve made it super simple to hit the chill button on your deliveries whenever you need to. You’ve got options, and we’ve got your back.
Let’s break down everything you need to know about how the Daily High Club skip delivery and pause options work. We'll cover the differences, walk you through the steps, and answer all your burning questions so you can manage your subscription with total confidence.
Can I Skip a Daily High Club Delivery?
Yes, you can easily skip your next delivery right from your DHC account. This is the perfect move if you just need a one-month break from your box. We’ll hold that month's delivery and automatically resume your subscription for the following month. No need to cancel, no need to panic.
How to Skip Your Next DHC Box
Getting it done is as simple as a few clicks. We’ve designed the process to be quick and intuitive.
Here’s the step-by-step for how to skip your next Daily High Club box:
- First, log in to your Daily High Club account.
- From your dashboard, head to the "Manage Subscriptions" section.
- You’ll see your active subscription listed. Just find and click the "Skip Next Delivery" button.
- Confirm your choice, and you’re all set! We’ll send you an email to let you know it’s official.
The Deadline for Skipping
Timing is everything. To make sure you don’t get charged for a box you want to skip, you need to act before your next billing cycle renews. The official skip Daily High Club box deadline is 11:59 PM PST on the last day of the month. Set a reminder on your phone if you need to!
What If I Miss the Skip Deadline?
We’ve all been there—you forget something until it’s too late. If you miss the deadline and get charged, don’t sweat it. Just reach out to our customer support crew as soon as you can. While we can't guarantee a change after the billing has processed, we’ll always do our best to help you out.
How Do I Pause My DHC Subscription?
You can absolutely pause your Daily High Club subscription for one, two, or even three months. This is your best bet if you’re planning a longer T-break, traveling the world, or buckling down for a semester at school. When you use the Daily High Club pause delivery option, we completely stop all deliveries and billing until you’re ready to come back.
How to Pause Your Subscription
Pausing is just as easy as skipping. It gives you more breathing room without losing your membership status.
Here’s how to put your DHC subscription on hold:
- Log in to your DHC account.
- Go to the "Manage Subscriptions" page.
- Select the "Pause Subscription" option.
- You'll be able to choose a pause length that works for you (1, 2, or 3 months).
There are no fees for pausing your DHC subscription, and your account will be waiting for you whenever you’re ready to jump back in.
What Happens When My Subscription is Paused?
When your subscription is paused, it's in a state of hibernation. You will not be charged any fees, and no boxes will be shipped to you. Your DHC subscription billing cycle is completely frozen. When the pause period you selected ends, your subscription will automatically reactivate, and your billing will resume on its normal schedule.
How to Reactivate a Paused Subscription
Feeling ready to get back in the game before your pause period is over? You can resume your Daily High Club after a pause at any time. Just log back into your account, head to "Manage Subscriptions," and hit the "Reactivate Subscription" button. It’s that simple.
Skip, Pause, or Cancel? Choosing the Right Move for You
Deciding between your options can feel like choosing a new piece, but we can make it simple. The cancel vs. pause Daily High Club debate really comes down to one thing: how long of a break you need. We designed our DHC delivery flexibility options to fit any situation.
The Lowdown on Skipping: The One-Month Breather
Think of skipping as hitting the snooze button. It’s a short-term solution for a temporary situation.
- Best For: You have a surplus of gear from last month’s awesome box, or your budget is a little tight for just one month.
- How It Works: You skip a single delivery. Your subscription automatically resumes the very next month.
- The Bottom Line: Perfect for a quick, temporary break without any long-term commitment.
The Power of the Pause: The Extended Break
Pausing is like putting your membership into a deep, peaceful sleep. It’s for when you know you’ll be out of commission for a while but definitely want to come back.
- Best For: Traveling, taking a semester off, a long tolerance break, or if you just need to put a pin in things for a bit.
- How It Works: You suspend your account for 1-3 months. All billing and deliveries stop. You can manually reactivate early or let it resume automatically.
- The Bottom Line: The ultimate flexible option for longer breaks. You keep your account active without having to cancel your DHC subscription.
When to Cancel: Saying Goodbye (For Now)
Canceling is the nuclear option. It’s for when you’re ready to part ways for the foreseeable future.
- Best For: You’re moving to a new place and need to reassess your budget and lifestyle, or you’ve decided subscription boxes just aren’t your thing anymore.
- How It Works: You permanently end your subscription. All future billing and deliveries are stopped for good.
- The Bottom Line: It’s a clean break. There are no fees, but if you decide to come back later, you’ll have to start a brand new subscription.
Frequently Asked Questions (FAQ)
How do I stop my DHC membership payments?
You can stop payments by using the Daily High Club pause subscription feature or by canceling your membership. Both options are available in your account settings under "Manage Subscriptions." Pausing temporarily halts charges, while canceling stops them permanently.
How long does it take for Daily High Club to deliver?
Your first DHC box typically ships within 1-3 business days. After that, monthly boxes ship around the 15th of each month. Delivery times vary based on your location but usually take 3-7 business days within the US.
Is Daily High Club packaging discreet?
Yes, all Daily High Club orders ship in 100% discreet packaging. Your privacy is our priority, so there are no logos or branding on the outside of the box that would give away the contents.
What is the return policy for Daily High Club?
You can return any unused items within 60 days for a full refund. If an item arrives damaged or broken, contact our support team within 14 days, and we’ll sort it out with a replacement or refund.
Can you cancel your Daily High Club subscription anytime?
Yes, you can cancel your DHC subscription at any time with no fees or penalties. Simply log in to your account, navigate to the subscription management page, and follow the steps to cancel. To avoid being charged for the next box, make sure you cancel before your next billing date.
Can I get a refund if I forget to cancel a subscription?
This is a tough one that depends on timing. Generally, we cannot refund charges for boxes that have already been processed or shipped. This is why we recommend setting a reminder to pause, skip, or cancel before your billing date, which is typically the same day you originally signed up.
Will changing my credit card number stop auto-payments?
No, changing your credit card number will likely not stop automatic payments. Many payment systems, including ours, use services that automatically update card details from banks to prevent service interruptions. The only way to stop payments is to formally pause or cancel your subscription through your DHC account.
What happens if I cancel a subscription before it expires?
Your Daily High Club subscription is a month-to-month membership. When you cancel, you are simply preventing the next renewal. You will still receive any box you have already paid for. The cancellation will take effect for the next billing cycle.
Is Daily High Club legal?
Yes, Daily High Club is 100% legal. We sell smoking accessories and glassware, not any controlled substances. All of our products are intended for legal use with tobacco or legal herbal blends.
Is it better to pause or cancel a subscription?
It is generally better to pause your subscription if you think you might return. Pausing your account preserves your subscription details and makes it incredibly easy to resume whenever you're ready. Canceling is permanent and means you'd have to sign up again from scratch, potentially at a different price point if our plans change.
