Daily High Club Subscription Flexibility: Can I Skip or Pause a Delivery?

Life's a trip, and sometimes your plans need to change. That's why at Daily High Club (DHC), we make managing your subscription as easy as possible. Need to skip a month or pause your deliveries for a bit? No problem, we've got you covered!

We're all about empowering our members to create a subscription experience that fits their lifestyle. So, we've designed our platform with flexibility in mind, allowing you to modify your subscription effortlessly, with zero hassle and no hidden fees.

Whether you're looking to switch up your box choices, change your delivery frequency, or just take a breather, DHC is here to support your choices. Our online account management tools make it super simple to customize your subscription and keep things fresh.

Ready to see how easy it is to customize your DHC subscription to your needs? Let's get into the details and show you how to skip your next delivery with just a few clicks!

How Do I Skip a Daily High Club Delivery?

Passing on your next Daily High Club box is as easy as pie! We know life can get hectic, so we've made the process super simple to give you the freedom to manage your subscription on your terms. For more details on our subscription options and how to manage them, visit our Subscription Boxes collection. Here's how to do it:

What are the Steps to Skip a DHC El Primo Box?

1. Log into Your Account: Head over to the Daily High Club website and log into your account using your email and password.
2. Head to Your Subscriptions: Once you're in, click on the "Subscriptions" tab in your account settings.
3. Skip It!: You'll see your El Primo subscription listed there. Just click on the "Skip Next Delivery" button, and you're golden! We'll send you a confirmation email to let you know we've got you covered.

How Far in Advance Do I Need to Skip a DHC Delivery?

You'll need to skip your delivery by 11:59 PM PST on the last day of the month. If you happen to miss the deadline, no worries! You can always reach out to our friendly customer support team, and we'll see what we can do.

Are There Limits on How Many Deliveries I Can Skip?

Nope! You can skip as many months as you want. We want you to have total control over your subscription and only receive boxes when you're truly excited about them. If you're thinking about taking a longer break, check out our pause subscription option – we'll cover that next.

Can I Temporarily Pause My Daily High Club Subscription?

You bet! At Daily High Club, we totally get that sometimes you need a break. Maybe you're traveling, trying to stick to a budget, or just have more gear than you can handle right now. Whatever the reason, our pause subscription feature is the perfect solution for putting your membership on hold without having to say goodbye for good.

How Do I Pause My DHC Subscription?

Pausing your Daily High Club subscription is a snap:

1. Log In: Head to the Daily High Club website and log into your account.
2. Manage Subscriptions: Click on the "Manage Subscriptions" section of your dashboard.
3. Hit Pause: Find your El Primo box and click the "Pause Subscription" option.
4. Confirmation: We'll shoot you an email to confirm that your deliveries are on hold.

What Happens to My Billing When I Pause?

• No Charges: Sit back and relax! When your subscription is paused, so is your billing cycle. You won't be charged for any boxes during your time off.
• Automatic Adjustment: When you're ready to get back in the groove, your next billing date will adjust automatically. It's like we never skipped a beat!
• No Time Limits: You can pause for as long as you need. We'll be here with open arms when you're ready to come back.

How Do I Reactivate My Subscription After Pausing?

When you're ready to fire up your subscription again, it's as simple as:

1. Log In: Jump back into your account.
2. Manage Subscriptions: Go back to the "Manage Subscriptions" section.
3. Click Reactivate: Select "Reactivate Subscription" for your El Primo box. If you need more guidance on reactivating your subscription, visit our subscriptions page.
4. Confirmation: We'll send you an email confirming your reactivation and letting you know when to expect your next awesome delivery.

Skipping vs. Pausing: What's the Difference?

Feature	Skipping a Delivery	Pausing Your Subscription
Purpose	For short breaks (1-2 months)	For longer or indefinite breaks
Billing	Not billed for skipped months	Billing is suspended during the pause
Reactivation	Automatic with the next billing cycle	Requires manual reactivation
Best For	When you have a surplus of products	Travel, budget constraints, or other extended absences

 

If you have any questions or need a helping hand, our customer support team is always here for you. Just shoot us a message or give us a call, and we'll get you sorted out!

What If I Want to Make Changes to My DHC Subscription?

Your Daily High Club subscription is your key to a personalized smoking experience. We understand that preferences shift and needs change, so we've designed your subscription with maximum flexibility in mind. Here's how you can customize your DHC membership to perfectly match your vibe:

Can I Change My Delivery Frequency or Box Type?

We pride ourselves on offering a variety of subscriptions to fit every member of the DHC fam. Whether you're into handpicked monthly boxes or prefer to handpick your own gear, we've got you covered.

• Subscription Options: From our classic El Primo box to the build-your-own box where you choose the item, the choice is yours. For a fun addition to your collection, check out our DHC sticker pack.
• Changing Plans: Feeling adventurous? Easily switch between different box types or design your ultimate custom box through the 'Subscriptions' section of your DHC account.
• Frequency Changes: Want to slow down the pace? No problem. You can adjust the delivery frequency of your box from monthly to bi-monthly or quarterly. Just head to 'Manage Subscriptions' in your account and make the switch.
• Pro Tip: Make any frequency changes before your next billing cycle. This way, you won't be charged for deliveries you don't need.

How Do I Cancel My Daily High Club Subscription?

We'll be sad to see you go, but we totally understand if you need to take a break. Here's how to cancel your DHC subscription:

1. Log in: Head to the Daily High Club website and sign in to your account.
2. Subscriptions: Go to the 'Subscriptions' section.
3. Cancel: Click on 'Cancel Subscription.'
4. Confirmation: We'll confirm your cancellation, and that's it! No future deliveries or charges, but you're always welcome to browse our shop for individual items or reactivate your subscription whenever you want.

What Are the Fees or Penalties Associated with Cancelling?

At DHC, we believe in transparency. That's why we want you to know that there are no fees or penalties for canceling your subscription. If you recently received a box and had a change of heart, you can return any unused items within 60 days for a full refund. Our customer support team is always here to help you out, so don't hesitate to reach out if you have any questions.

Understanding Daily High Club's Subscription Terms and Policies

At Daily High Club (DHC), we get it—life throws curveballs, and sometimes your smoking accessory needs to take a backseat. That's why we've built our subscription terms and policies to be as chill and adaptable as possible. We want your DHC membership to complement your lifestyle, not complicate it.

Your Subscription, Your Way

Our mission is simple: to bring you a subscription that grooves with your rhythm. Whether you want to skip a month, hit pause, or even peace out entirely, we're all about empowering you to make the choices that fit your current needs.

No Fine Print Surprises: We keep things open and honest at DHC. You'll have easy access to your account settings, transparent timelines for skipping or pausing a delivery (just do it before your billing cycle renews), and top-notch support if you happen to miss a deadline. We're more than happy to help you return a box or explore other options that better suit you.

We're Your Crew: Our friendly customer service team is just a click away. They're always available to answer any questions and help you manage your subscription – consider them your personal guides to the world of DHC.

What are DHC's Specific Policies on Skipping Deliveries?

At Daily High Club, we get it—sometimes life throws you a curveball, and you might not be ready for your next box. While we don't have a traditional "skip" option, we offer a super easy way to move your delivery to a date that works better for you.

Just log into your DHC account, go to the "Subscriptions" section, and pick a new delivery date. Boom, you're all set! This way, you can always look forward to your box of goodies, but only when you're ready to open it.

Is Skipping Allowed on All Subscription Plans?

Yes! You can reschedule your deliveries across all of our subscription plans at Daily High Club. We want you to have the freedom to choose when your box shows up, no matter which plan you picked.

How Does Skipping Affect My Subscription Renewal Date?

Rescheduling your Daily High Club delivery has a direct impact on your subscription renewal date. It's simple: the date you choose for your rescheduled delivery becomes the new anniversary of your subscription. So, if your original renewal date was the 15th of the month, but you push a delivery back to the 25th, your new renewal date will also move to the 25th of each following month.

This helps you keep the time between boxes just how you like it. If you have a monthly subscription and reschedule a delivery by two weeks, your next box will show up about six weeks after your last one, and then your subscription will stick to that new schedule. It's all about making things easy and keeping things predictable for you!

What Happens if I Choose to Pause My Subscription?

Life is full of surprises, and we get that sometimes your subscription needs might change for a bit. That's where our pause feature comes in handy. It's like hitting the "chill button" on your Daily High Club deliveries.

When you hit pause on your subscription, we simply put your deliveries on hold for the time you choose. No boxes will be shipped, and you won't get charged during this time. It's the perfect way to take a break if you're traveling, taking some time for yourself, or just want to space out your deliveries.

We have a few different pause options to fit your needs, from a quick one-month break to a longer time off. It's all about giving you the power to manage your subscription in a way that's best for you. You're always in the driver's seat, and there are absolutely no fees or penalties for pausing your membership.

Once your chosen pause period is up, your subscription will start back up again automatically, and we'll pick up right where we left off. You'll get your awesome boxes again, right on your original schedule. Easy peasy!

Taking care of your pause settings is simple. Just log into your Daily High Club account, go to your subscription details, and you'll see the option to pause your deliveries. You can pick how long you want to pause and start things back up whenever you're ready.

Can I Pause My Subscription Multiple Times?

You bet! We totally get that life throws unexpected things your way, so we want your Daily High Club subscription to fit your needs, not the other way around. You can hit pause on your subscription as many times as you need, as long as each pause fits within our policy.

We want you to feel in control of your membership, so if you need to take a break more than once, go for it! Whether it's a short breather or a longer hiatus, you have the freedom to make your membership work for you. Just keep in mind that there may be a limit on how long you can pause within a certain timeframe, so check your account settings or hit up our customer support team for the details.

We've made it super easy to pause and reactivate your subscription right from your DHC account. No hassle, no worries – just pure convenience.

How Long Can I Pause My Subscription?

Need a break from your Daily High Club deliveries? No problem! You can put your subscription on hold for up to 3 months at a time. To understand more about the items in your box, visit our about the box page. Whether you're traveling, want to space out your boxes, or just need a little breather, we understand.

We want you to enjoy your membership your way, so go ahead and pick a pause length that works for you – whether it's a quick one-month break or the full three months. You can easily handle all the pause settings right in your Daily High Club account, so you can pick up right where you left off whenever you're ready.

And remember, there are zero fees or penalties for pausing, and your subscription will automatically start back up once the pause is over. It's all about keeping things easy and enjoyable for you!

How Does Daily High Club Handle Billing and Refunds?

At Daily High Club, we're all about being upfront and keeping things easy, especially when it comes to your money. We've made our billing and refund processes as clear and simple as possible, so you can kick back and enjoy your subscription.

Billing:

For our awesome subscribers, how often you get billed depends on the plan you pick (monthly, quarterly, etc.). We usually charge your card on or around the same day each billing cycle, so you know what to expect. We take all major credit and debit cards, making payments super convenient. Your important payment info is kept safe and sound, securely stored and encrypted for future automatic billing through our trusted third-party subscription management service.

We also like to keep you in the loop. Expect a friendly email heads-up before each billing cycle, letting you know the upcoming charge and when it'll happen. And once your payment goes through, we'll shoot you an order confirmation email so you're always up to date.

Refunds:

We pack your orders with care, but accidents can happen. If your items show up damaged or not working right, just contact our customer support team within 14 days of delivery. We'll happily send you a replacement or give you a full refund – no hassle.

For great ash trays and other accessories, visit our ash trays collection.

If you're not totally stoked about your purchase for any reason, we accept returns on unused products and unopened electronics within 60 days of your order. Just let us know, and we'll walk you through the return process.

Depending on the item and what happened, you might get a refund back to your original payment method or store credit. Once we get your return and check it out, we'll process your refund right away and keep you posted.

Just a heads up: some things, like personalized or custom-made products, might not be eligible for return or refund. You can find all the details about our return policy on our website, or just ask our customer support team if you have any questions.

At Daily High Club, we appreciate your membership and want you to be happy with every purchase. We're all about providing top-notch customer service and making sure you have a great experience from the moment you sign up to the moment your box arrives.

When Am I Charged for My Subscription Box?

At Daily High Club, we like to keep your billing straightforward and easy to understand. We'll charge you for your subscription box on the same date each month, the same day you first signed up. This way, you'll always know when to expect your payment, making it a breeze to manage your budget. We're all about being open and honest, so you'll also get an email heads-up before each charge, just to keep you in the loop.

We also know that sometimes you might want to switch things up. If you decide to change your plan or add something extra in the middle of your billing cycle, we might need to make a small adjustment to your bill to keep everything fair and square. And, of course, if you decide to pause your subscription, you won't be charged at all until you're ready to start receiving boxes again.

What is the Refund Policy if I Cancel?

If you choose to part ways with your Daily High Club subscription, we want to make sure that process is as smooth as possible. Here's the lowdown on our refund policy in case you decide to cancel:

• No Refunds for Past Boxes: We can't offer refunds for any boxes you've already received. Each box is packed with goodies chosen just for you, and once it's on its way, it's yours to keep and enjoy.
• Refunds for Future Boxes: If you cancel your subscription before your next billing date, you won't be charged for any upcoming boxes. If you've already been billed for a box that hasn't shipped yet, we'll happily refund you for that one.
• Timing Matters: The key here is to cancel before your next billing date. That way, we can stop the charge before it goes through. If you cancel after you've already been billed, we'll do our best to catch it, but it's not always possible.

We hope this guide has cleared up any questions you might have about managing your Daily High Club subscription. Remember, we're all about keeping things chill and flexible, so don't hesitate to reach out to our customer support team if you need any further assistance!