Frequently Asked Questions - COVID-19
Daily High Club is proud to announce we have released our March Martian Madness Smoking Subscription Pack! Due to the unprecedented spike in COVID-19 Cases as well as local guidelines imposed by LA county, we have been forced to greatly reduce our in-person workforce. Please allow for extra time when processing orders placed with Daily High Club. We have taken measures in our fulfillment center to ensure the safety of our warehouse staff as well as the cleanliness of our products. We have reduced our in-person workforce, supplied all in-person staff with personal protective equipment, and disinfect regularly.
Of course! Daily High Club is still operating according to the guidelines outlined by our local government. We have taken measures in our fulfillment center to ensure the safety of our warehouse staff as well as the cleanliness of our products. We have reduced our in-person workforce, supplied staff with masks and gloves, as well as implemented social distancing standards.
Due to an unprecedented increase in order volume, along with reduced staff based on safety measures in our warehouse please allow up to 2 weeks for online store orders to process and up to 3 weeks for subscription box orders to process. USPS is beginning to experience significant delays based on the severity of the Pandemic. Please check with your local postal service for updates on local shipping policies!
Here at Daily High Club we are working harder than ever to get our boxes out the door and into yours! When your order leaves our warehouse, it is then in the hands of our shipping provider. With the current circumstances around COVID-19 our shipping provider, USPS, has reported serious delays in transit times for some shipments.
Once your box is in transit, only USPS will be able to provide updates with delays in delivery. Please contact USPS with your tracking number for reference.
Have any other questions we didn’t answer? We'd love to hear from you! Drop us a message at firstname.lastname@example.org today. Due to an unprecedented increase in both our order and support queues, please allow up to the 7 days for initial assessment and response from an agent.